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We are a dedicated team that takes care of your orders, advises on the best solutions, and ensures that everything runs smoothly — from the first contact to final delivery.
Julia Batycka
Senior E-commerce Customer Service Specialist
At work, Julia handles e-commerce operations end to end — overseeing orders, customer communication, and ensuring that our online store runs smoothly across multiple European and global markets. She values order, good organization, and situations where everything is under control (at least professionally). After work, she relaxes with good music and movies, while a sense of humor helps her balance precision with everyday life’s chaos.
Mateusz Molewski
E-commerce Customer Service Specialist
Mateusz provides comprehensive e-commerce customer service, carefully refining every detail of orders and customer communication while ensuring the online store operates flawlessly. His work covers over 20 markets across Europe and worldwide. In his free time, he switches into sports mode or “dad in action” mode — chasing his two-year-old, a true volcano of energy. Football, martial arts, fashion, and psychology help him maintain balance between professional precision and the everyday chaos of parenthood.
Grzegorz Pempera
Senior E-commerce Specialist
Grzegorz implements changes on the website and ensures that everything runs smoothly, quickly, and without disruption. He supports customers via the helpline, assists throughout the purchasing process, and edits or corrects orders whenever necessary to fully meet expectations. After work, family time is his top priority. He leads a healthy lifestyle, regularly uses the sauna in winter, has completed a marathon, and enjoys sports, travel, and good movies.
Mikołaj Henschke
Customer Service & Project Specialist
Mikołaj combines a creative approach with practical solutions, ensuring that every project is not only functional but also visually appealing. He enjoys challenges and new ideas, and working with customers gives him the greatest satisfaction. Clear communication, commitment, and a stress-free collaboration are key to his approach. His mission is to ensure that every project brings genuine joy and satisfaction to our customers.
Have questions before placing an order? Get in touch — we’ll help you choose the right solution and guide you through the entire ordering process.
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